Shipping policy
Shipping Policy
Order Processing All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Estimated Delivery Times
| Region | Method | Cost | Estimated Delivery |
|---|---|---|---|
| United States & Canada | Standard | $5.99 USD | 10–20 business days |
| United States & Canada | Expedited | $14.99 USD | 5–10 business days |
| United Kingdom | Standard | £4.99 GBP | 10–20 business days |
| United Kingdom | Expedited | £11.99 GBP | 5–10 business days |
| European Union | Standard | €5.99 EUR | 10–20 business days |
| European Union | Expedited | €12.99 EUR | 5–10 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons. During peak seasons (e.g., November–January), please allow an additional 5–7 business days.
Customs, Duties & Taxes International orders may be subject to import duties and taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. Please check with your local customs office for more information before placing your order.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 2–5 business days for tracking information to update in the carrier's system.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at hello@taijisleep.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at hello@taijisleep.com.