FAQ

Taiji Sleep combines ancient Chinese philosophy with modern sleep science. Our products are carefully crafted to promote natural sleep cycles and deep relaxation, using premium natural ingredients and ergonomic design principles rooted in traditional wellness practices.

For optimal results, establish a consistent bedtime routine. Use our products 30 minutes before sleep. Ensure your sleep environment is cool, dark, and quiet. Most customers experience noticeable improvements in sleep quality within 2-3 weeks of regular use.

We offer worldwide shipping with standard delivery taking 5-10 business days. Express shipping options are available at checkout. All orders include tracking information sent to your email. We partner with reliable logistics providers to ensure your products arrive safely.

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact our customer service team with your order number for a full refund or exchange. Return shipping is free for defective items.

Most of our products are suitable for adults and teenagers. However, we recommend consulting with a healthcare professional before use if you are pregnant, nursing, or have specific health conditions. Always check individual product guidelines for age-specific recommendations.

Taiji Sleep Club members enjoy exclusive benefits including early access to new products, special member-only discounts (up to 20% off), personalized sleep wellness tips, and invitations to exclusive webinars on sleep science and traditional wellness practices.